Distributor Resources

  • Power of D Power of D
    The Pet Industry Distributors Association would like to introduce you to the Power of D — the value distributors bring to the supply chain in the pet industry. Some feel that consolidation at the distributor level has reduced the Power of D. Don’t be fooled. Though distributors are fewer in number than in years past, the volume of products and dollars flowing through the channel is greater than ever. Here’s a reminder of how manufacturing companies benefit from the Power of D.
  • APPI Energy APPI Energy
    Pet Industry Distributors Association has endorsed APPI Energy to provide data-driven procurement solutions that reduce and manage electricity and natural gas supply costs for clients on an ongoing basis. Every day, APPI Energy identifies the wide range of energy supplier prices across the U.S., and the lowest prices available among many vetted, competing suppliers. To take advantage of this membership benefit program, contact Carrie Shepard at APPI Energy at 667-330-1167.
  • Pet Store Pro®
    Pet Store Pro offers brand-neutral, online training in sales and customer service, merchandising, nutrition, pet care and retail management best practices. Funded by PIDA members and available to pet retailers at no charge. A number of free resources can help distributors promote Pet Store Pro to their customers.
  • GPS for Pet Business, Building Your Company with Strategic Data Analysis & Planning
    PIDA members who are looking for a better way to understand their markets have a new resource in their corner. John Gibbons, author of the monthly PIDA Pet Economics Report, is now available to help distributors get a better handle on their business drivers through strategic data analysis. Strategic Data Analysis digs deep into sales data that every distributor has, but few know how to analyze effectively. This is a custom program that will be uniquely tailored to each PIDA member. There is no charge for initial consultation, up to 1 ½ hours. Once a plan is agreed upon, an initial retainer of $1,000 will be charged against an hourly rate of $100.

    "My goal is to work with PIDA members to strategically analyze your data and find immediate, real world actions to improve the sales and profitability of your business,” commented Gibbons. “More importantly, I want to provide you with any necessary skillsets and tools for you to continue the process on your own in the future. To be truly effective, strategic data analysis must be an ongoing part of your business plan." (Learn more)
  • Surveys
    PIDA frequently engages members in various surveys, providing critical data in the areas of employee compensation, customer satisfaction, performance benchmarking and industry size.
  • ITR ITR Advisor Economics Report
    Delivered monthly to PIDA members, the ITR Advisor is a quick snapshot of national and global trends – plus actionable advice on how to use it to your advantage. Written in a conversational tone, not heavy economic-speak, the ITR Advisor is a simple, quick, timely, and affordable way to stay informed about the state of the economy, with useful guidance and clear action points.
  • CST Co CST Co. — Your Key to Collections CST Co. has been the approved collection agency for PIDA since 1973. They are a full service commercial collection agency with over 90 years' experience in the personal handling of accounts in the US and worldwide. CST Co. is a founding member of the Commercial Collection Agencies of America, an agency member of the International Association of Commercial Collectors, and a proud member of the Credit Research Foundation. CST Co. is licensed and bonded in all US states where a commercial collection agency license or bond is required.

    PIDA members receive a 20-25% discount from CST Co.'s regular rates for preliminary collection service. PIDA members can take advantage of many other programs and services offered by CST Co. to its clients, many of which are at low or no cost. For more information, call 800-626-5873, or visit
  • INET INET Credit Exchange
    "I usually give someone sixty seconds to talk about accounts receivable before I'm ready to move onto another topic." -- Jim Bradley, President of Bradley Caldwell

    When PIDA announced this strategic initiative at the 2016 Leadership Conference, Jim's comment was perhaps the most memorable. But upon hearing the details of the initiative, Jim admitted that this is something worth exploring.

    PIDA has partnered with Inet Credit Exchange (ICE) to create an industry exchange that will help members make faster and more accurate decisions when extending credit to independent pet stores. ICE has a track record of reducing bad debt within an industry. Scott Rath, VP at Central Pet and PIDA Board Chair, says "our Board of Directors is intrigued by the opportunity for our members to come together on yet another value-added service that will provide distributors the appropriate tools to monitor and extend credit to their customers and a higher level of visibility to manage patterns of risk."

    Perhaps the most frequently asked question is why do we need this? The concept is simple: your accounts receivable data by itself is fairly useless in evaluating credit risk, but when aggregated with your industry peers, it becomes invaluable. ICE serves as a repository of accounts receivable. Members retain complete ownership/control of the data and can pull credit reports online.

    The PIDA Board supports this initiative, and fifteen members expressed interest in joining the credit exchange. We are in the process of collecting data from those members, and we expect a credit exchange to be available to credit personnel by mid-year. If you want to be included, now is the time to contact Lawrence Andre at
  • NAW Business Services
    Publications and business services designed to meet the needs of wholesaler-distributors.
  • Product ID/Pet Industry Guidelines for Product ID, Labels and Shipments (GPID)
    Education, Knowledge, and Standards resource to help you deliver the right product to the right buyer at the right price and at the right place and time.
  • Global Pet Expo
    The pet industry’s largest annual trade show, open to independent retailers, distributors, mass-market buyers and other qualified professionals.
  • The Pet Care Trust
    Promoting public understanding of the joys and benefits of pets through education, support, and interaction through the Pets in the Classroom grant program.
  • Pet Economics Report
    PIDA Members looking for a more targeted focus on the pet industry have a new forecasting tool - the PIDA Pet Economics Report. This monthly report contains timely U.S. economic data, analysis and insights relevant to the pet industry and PIDA members. The Report is being produced for PIDA by John Gibbons, AKA "The Pet Business Professor," who has over 40 years' experience in consumer products sales and marketing, with 27 of those years in the pet industry.
Pet Leadership Council
Pets in the Classroom
Global Pet Expo
Pet Industry Leadership Conference



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